Issue: Describe the community issue your service-learning organization addresses and how it addresses that issue.
Many Monterey Bay area community members, especially those underserved, need technology support, such as learning basic internet, using basic software, troubleshooting of problems with their computers, and maintaining their system software and hardwares. There is currently no consistent, organized effort to support the needs. We establish the “Digital Otter Center” or the DOC, for Community Service to provide drop-in computer hardware/software troubleshooting, technology tutoring, technology advising to local students, small business, non-profit organizations.
Site supervisor's personal connection to issue: Describe your service-learning supervisor’s personal connection to that issue.You will need to ask your site supervisor this. That is, you should not guess or make something up.
“Apply technology to better the world” is one of the Dr. Eric Tao’s missions. Over the last 20 years, he founded and developed several programs in the Monterey Bay region to achieve that mission - the BS Computer Science program, Institute for Innovation and Economic Development, California Institute for Global Education, etc. Dr. Tao believes that access to technology opens the door for everyone, especially the underserved, to education, career, and economic opportunities. Digital Otter will empower the underprivileged to gain access to the powerful computing technology.
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